Legal
Terms of Service
Last updated: March 9, 2026
1. Acceptance of Terms
By accessing and using Eldercare.asia ("the Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use the Service. The Service is operated by Faiz Azizan from Malaysia.
2. Description of Service
Eldercare.asia is a free caregiver productivity web application that helps families manage elderly care. The Service includes a Medication Tracker, Health Records Manager, Care Expense Tracker, and Appointment Scheduler. The Service is provided as a Progressive Web App (PWA) accessible through web browsers.
3. User Accounts
- You must provide accurate information when creating an account.
- You are responsible for maintaining the security of your account credentials.
- You are responsible for all activities that occur under your account.
- You must notify us immediately of any unauthorized use of your account.
4. Acceptable Use
You agree to use the Service only for its intended purpose — managing caregiving activities for elderly family members. You agree NOT to:
- Use the Service for any illegal or unauthorized purpose
- Attempt to gain unauthorized access to other users' data
- Interfere with or disrupt the Service or servers
- Upload malicious code or content
- Use the Service for commercial purposes without our consent
5. Health Information Disclaimer
Eldercare.asia is NOT a medical device or healthcare provider. The Service is a digital organizational tool to help families manage caregiving activities. It should not be used as a substitute for professional medical advice, diagnosis, or treatment. Always consult with a qualified healthcare professional for medical decisions.
Medication reminders and health tracking features are convenience tools only. We are not liable for any health outcomes resulting from reliance on the Service.
6. User Data & Content
You retain ownership of all data you enter into the Service. By using the Service, you grant us a limited license to store and process your data solely for the purpose of providing the Service to you. We do not claim ownership of your content. See our Privacy Policy for details on how we handle your data.
7. Service Availability
We strive to maintain high availability but do not guarantee uninterrupted access to the Service. We may temporarily suspend the Service for maintenance, updates, or other operational reasons. We are not liable for any losses resulting from service interruptions.
8. Limitation of Liability
The Service is provided "as is" and "as available" without warranties of any kind, either express or implied. To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service.
9. Termination
You may terminate your account at any time by contacting us. We may suspend or terminate your access to the Service at our discretion if you violate these Terms. Upon termination, your data will be handled in accordance with our Privacy Policy.
10. Changes to Terms
We may update these Terms from time to time. We will notify users of material changes by posting the updated Terms on this page. Continued use of the Service after changes constitutes acceptance of the updated Terms.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising from these Terms or the use of the Service shall be subject to the jurisdiction of the courts of Malaysia.
12. Contact
For questions about these Terms of Service, please contact us at hello@eldercare.asia.