FAQ
Frequently Asked Questions
Everything you need to know about Eldercare.asia
Is Eldercare.asia free?
Yes, Eldercare.asia is completely free to use. All core features — Medication Tracker, Health Records, and Care Expense Tracker — are available at no cost. No credit card required, no trial period, and no hidden fees. We believe every family deserves good caregiving tools.
What devices does Eldercare.asia work on?
Eldercare.asia works on any device with a modern web browser. Open it on your iPhone, Android phone, tablet, laptop, or desktop computer. For the best experience, add it to your home screen — it works like a native app without needing to download from any app store.
Is my health data private and secure?
Absolutely. We take your family's health data privacy very seriously. Your data is encrypted and stored securely. We never sell or share your personal information with third parties. You maintain full control over your data and can request deletion at any time.
How does the Medication Tracker work?
The Medication Tracker lets you add all of your elderly parent's medications, including dosage, timing, and frequency. Each day, you can check off medications as they're taken. The app sends smart reminders so nothing gets missed, and you can see a full history of medication compliance.
Can I share access with other family members?
Yes! Eldercare.asia is built for family coordination. Multiple family members can track care activities, expenses, and health records for the same elderly parent. This makes it easy to coordinate care between siblings, even if you live in different cities.
Does it work offline?
Yes, Eldercare.asia is a Progressive Web App (PWA) that works offline. You can view and add data even without an internet connection. Your changes will automatically sync when you're back online.
Who is Eldercare.asia for?
Eldercare.asia is designed for families in Malaysia and Southeast Asia who are caring for elderly parents or loved ones at home. Whether you're the primary caregiver or coordinating care from a distance, our app helps you stay organized and share responsibilities with family members.
Is there a mobile app I can download?
Eldercare.asia is a web-based app that works like a native mobile app when added to your home screen. On iPhone, tap the Share button and select 'Add to Home Screen'. On Android, tap the menu and select 'Add to Home Screen' or 'Install App'. No app store download needed.
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